Privacy policy

Effective July 18, 2026

Collin County Networks collects information you provide through our pilot request form or digital receptionist, including your name, business contact details, company, trade, and the operational challenge you describe.

AI-assisted chat

Our digital receptionist uses automated processing to understand your answers, collect details you choose to provide, and prepare a request for human review. Chat transcripts are retained for up to seven days for continuity and security. Do not submit payment details, medical information, passwords, or other sensitive data through chat.

How we use information

We use this information to respond to your request, determine whether our services are a fit, provide requested services, prevent abuse, and maintain business records. We do not sell personal information.

Text messages

If you consent to contact by phone or text, message and data rates may apply. Message frequency varies. Reply STOP to opt out of text messages or HELP for assistance. Consent is not a condition of purchase. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Retention and security

Lead requests are retained only as long as reasonably necessary for sales, service, security, and legal purposes. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Service providers

We may use infrastructure, communications, payment, and analytics providers to operate our services. They receive information only as needed to provide those services.

Your choices

You may ask us to correct or delete your lead information, subject to legal and operational retention requirements, by submitting a new request marked “Privacy request.”

Changes

We may update this policy as our services change. The effective date above identifies the current version.